Refund Policy
OA IT Solution · Rebar platform · Last updated: July 2026
1. Scope
This Refund Policy applies to all paid annual subscriptions of the Rebar platform (mobile app for iOS and Android), operated by OA IT Solution, Omid Amini, Germany. Purchases and payments are made exclusively as an in-app purchase through the Apple App Store or the Google Play Store; the Merchant of Record is Apple or Google depending on the platform.
2. Refunds Are Handled by the Store
Because the purchase is processed by Apple or Google, refunds are also handled and decided directly by the respective store — not by us. How to request a refund:
- Apple (iPhone/iPad): via reportaproblem.apple.com with your Apple ID.
- Google (Android): via the Google Play Store → select the subscription → report a problem / request a refund.
3. Cancellation
You may cancel your subscription at any time in the subscription settings of the respective store (App Store or Google Play). It then remains active until the end of the period already paid for and does not renew thereafter.
4. We're Here to Help
Even though refunds are processed through the store, we're happy to help if something goes wrong and will advocate for a fair resolution wherever possible. Email us at itsolutionoa@gmail.com.
5. Contact
Questions about refunds or your subscription: itsolutionoa@gmail.com.